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You are here: Home > Main Categories > Vitrectomy Units > Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions :
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Q: Why Massage Table Store?
A: We have a unique, exclusive relationship with the manufacturer of the equipment, and will always have rentals on hand. Complete packages with everything you need and no hidden costs. Our personal care, support is a part of our commitment to you. We make the process as painless as possible. Plus we offer one week minimum on rental of equipment, no need to lock into two weeks. Please note: The first day of rental starts on the date of yur operation.

Q: What will I be able to do while face down?
A: Please consult your surgeon with any concerns you may have prior to being face down. For example:
  • Will you be allowed to read?
  • Will you be allowed to shower?
  • How long will you be allowed to be face up in a 24 hour period?
  • Are you allowed to travel?

    Equipment
    Q: Who manufactures the equipment?
    A: Through our relationship with Oakworks, Inc., we are able to provide you high quality, high value equipment. Oakworks, Inc. manufactures all the equipment in its Pennsylvania factory.

    Q: What equipment do I need?
    A: Massage Table Store offers a wide selection of state of the art equipment. The success of your surgery depends on you being comfortable and supported correctly so you can maintain the correct position long enough each day. Since we have access to Oakworks products, you are assured of having the most comfortable, supportive equipment.

    Do I have to assemble the product?
    Yes. The Table Top Face Support and Seated Support will arrived packed with a welcome pack which will guide you through the process. This is very easy and can be done in less than 5 minutes.

    Q: What do I do if I need help adjusting the equipment?
    A: Your equipment comes with a high quality welcome pack explaining all the details you need to know to use the equipment. It provides both an explanation and demonstration on how to set up all of the units. If you still have questions, our Sales Team are available Monday through Friday from 8:30 am to 5:00 pm GMT on 01827 318236 to assist you.

    Q: How Do I Reserve Equipment?
    A: You can reserve equipment today by completing our On-Line reservation form or by contacting our Sales Team during standard business hours.

    Q: When does the rental start date begin?
    A: Your rental date begins on the date of your operation

    Q: What does it cost to ship the equipment?
    A: Ground shipping fees are built into the first week's rental fee. This includes shipping to you and shipping back to us.

    Q: How will Massage Table Store know if I am ready to return the equipment or need it longer?
    A: If you haven't called to alert us that you are finished with the equipment, our sales team will contact you weekly to check on your status.

    Q: How does the equipment get returned to Massage Table Store when I am finished?
    A: Please contact our Sales office on 01827 318236. They will arrange a courier service pick up the boxed equipment at your door. In most cases, the pick up will happen the day after you place the call.


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